Returns

Free Exchange and Returns:

If you find yourself dissatisfied with our products you are entitled to request an exchange or a full refund within 30 days. The product must be sent back to Atolyestone in its original package. There must be no signs of use, abuse or misuse of any kind.Please remember you are entitled for 2 exchanges per item.

 

Customs Duty Payments:

Please remember customs duty payments are at customers’ responsibility and such payments are not refundable by Atolyestone.

 

Custom Made Items:

Made to custom request, personalised and engraved items cannot be refunded or exchanged as they are made specifically at your request.

 

Please contact support@atolyestone.com for all return/exchange enquiries. Remember to quote your order number in your email subject.